Privacy Policy

About this policy

Vail Valley Elite Services, LLC (VVES, we, us, or our) provides information and inquiry services relating to Vail Valley real estate, vacation rentals, and concierge services. This policy explains how we handle personal information collected through our website, inquiries, and newsletter signup.

Information we collect

When you contact us, we collect the information you provide, such as your name, email address, telephone number, preferred communities, property interests, budget, travel dates, group details, and service requests. Please do not include payment-card numbers, government identification numbers, or other sensitive information in website forms.

When you subscribe to our newsletter, we collect your email address and subscription information, including confirmation and unsubscribe status. Our website currently does not accept bookings or payments.

Our website is hosted by Squarespace. Website and analytics services may process technical information such as IP address, browser and device details, referring pages, pages visited, and interaction information. Cookies and similar technologies may be used for website operation, analytics, and security.

How we use information

We use information to respond to inquiries, discuss properties and services, coordinate requested arrangements, maintain client communications, operate and protect the website, and understand website usage. When you subscribe, we may send newsletters, market updates, local activities and events, blog highlights, and marketing messages.

Submitting a general inquiry does not by itself subscribe you to the newsletter. You can unsubscribe from marketing emails using the unsubscribe link or contact us at mirandazintgraff@gmail.com. Service-related communications may continue when necessary to respond to your requests or fulfill existing arrangements.

Information shared to provide services

To arrange services you request, we may share relevant information with rental owners or managers, transportation providers, chefs, and other service providers. The information shared depends on the arrangement and may include contact information, dates, group details, and instructions needed to deliver the requested service.

We also use service providers for website hosting, subscriber storage, email delivery, security, and analytics. These providers process information as part of their services. Third-party maps, spam protection, or linked services may receive technical information when used. Please review their privacy policies when interacting directly with them.

We may disclose information when required by law or where reasonably necessary to address fraud, security concerns, or protect legal rights. Any materially different use or sharing practice will require review and an updated notice where appropriate.

Cookies and external services

Our cookie banner lets you accept or decline optional cookies, or manage your preferences. Squarespace's non-essential cookies are restricted until you accept them. You can reopen Cookie Preferences to change your choice. Necessary cookies support website operation and security. Your browser may also allow you to limit or delete cookies; doing so can affect website features. Cookie choices do not necessarily prevent every type of technical data collection or all third-party embedded services.

Links to outside websites are provided for convenience. Their information practices are governed by their own policies. Email services may provide delivery, opening, and clicking statistics when campaigns are sent; you can unsubscribe using the link in a marketing email.

Retention, security, and requests

We retain information for as long as reasonably needed for the purposes described here, applicable recordkeeping requirements, and resolving disputes. Subscription status may be retained to honor unsubscribe requests.

We use reasonable safeguards appropriate to the services involved. No website, email service, or transmission method is completely secure.

You can contact us to request access to, correction of, or deletion of your personal information, or to ask about marketing preferences. We will handle requests in accordance with applicable law and may need to verify identity. Some information may need to be retained for legal or operational reasons. Rights vary by jurisdiction; this policy does not limit rights available under applicable law.

Children

The website and newsletter are intended for adults seeking our services. We do not knowingly seek personal information from children under 13. Please contact us if you believe a child has provided personal information so we can address it.

Changes and contact

We will update this policy when our practices change and indicate the effective date. Where applicable law requires additional notice or consent, we will provide it.

Contact Vail Valley Elite Services, LLC at mirandazintgraff@gmail.com or 970-331-1535.

Effective date: October 4, 2026.